Open Enrollment, the annual period when University employees make their benefit choices for the coming year, continues through Friday, Nov. 11. This is the one time of year when eligible faculty and staff may elect or change their coverage for many benefits, unless they experience a qualifying life event.
There are a variety of resources to support faculty and staff during Open Enrollment:
- HR Shared Services is available 8:30 a.m. to 5 p.m., Monday through Friday, at 315.443.4042 to answer your personal questions. Appointments are available upon request.
- Attend a live virtual information session to learn about your 2023 benefits.
- Call our dedicated Excellus BlueCross BlueShield (BCBS) customer service center at 800.493.0318 (TTY: 800.662.1220) if you need additional assistance regarding your personal medical plan questions. Excellus BCBS has expanded hours of operation Monday through Thursday from 8 a.m. to 8 p.m. and Friday from 9 a.m. to 8 p.m. For prescription drug questions, contact Optum Rx member services at 866.854.2945 (TTY: 711). They are available to assist you 24/7.
TIAA offers personalized financial planning services to help you reach your retirement goals. To schedule a meeting with one of the University’s dedicated financial consultants, or for assistance with your account, contact TIAA at 855.842.CUSE (TTY: 800.842.2755) or sign up online.
Faculty and staff must complete their enrollment by Nov. 11 by logging in to MySlice. If access to a computer for Open Enrollment purposes is needed, the University has a number of workstations available across campus, or faculty and staff may contact HR Shared Services by phone or email during normal business hours for assistance.
With questions about Open Enrollment or benefits, please contact HR Shared Services at 315.443.4042. Virtual appointments are available upon request.