HR News

Important Information About 2021 Benefits for Faculty and Staff

Dear Colleagues:

To continue to assist faculty and staff through these challenging times, I am pleased to share that the University will continue to offer a comprehensive set of benefits for 2021—a direct result of the great work of many members of our University community—including the faculty and staff of the Benefits Advisory Council.

This Benefits Open Enrollment period, Nov. 2-13, provides you with the opportunity to reflect on your benefit options, explore resources that provide additional support for you, virtually connect with the HR team to help make the decisions that best meet your needs and enroll for the coming year.

All of this year’s Open Enrollment information, including benefit details, opportunities to connect virtually with HR Shared Services, frequently asked questions and more are available on the Open Enrollment website.

Visit the What’s New for 2021 webpage to learn about the top things you need to know about your 2021 benefits. Then, from Monday, Nov. 2, through Friday, Nov. 13, you can log in to MySlice and enroll.

If you have any immediate questions, please contact HR Shared Services by phone at 315.443.4042 or by email at hrservice@syr.edu. Thank you in advance for your participation and engagement in this process.

Sincerely,

Andrew R. Gordon
Senior Vice President and Chief Human Resource Officer

Flu Vaccine and COVID-19 Testing Opportunities Continue Throughout October for Students, Faculty and Staff

Opportunities for the campus community to receive a flu vaccine and/or COVID-19 testing continue weekdays throughout the month of October as part of the University’s ongoing effort to keep our campus safe, healthy and open for residential learning.

As outlined in the Syracuse University SAFE public health framework [PDF], all members of the Syracuse University community who access campus services are expected to get a flu shot this year. Additionally, a permanent COVID-19 testing site opened earlier this month at the stadium and is available to students, faculty and staff Monday through Friday from 10 a.m. to 4 p.m. Here is what you need to know.

Information for Students

  • Flu shots: All students, including those who live on campus; those who live off campus and/or use campus facilities, such as the libraries; and those who are studying remotely for fall 2020, but will return to campus in spring 2021, are required to get a flu shot. Appointments are available from 8:30 a.m. to 5 p.m., Monday through Friday at both the stadium (enter at Gate N) and Skybarn. Appointments are required and can be made via the Patient Portal up to 72 hours in advance. Alternatively, students may be vaccinated by a medical provider or pharmacy off campus and upload documentation that they received the vaccine via the Patient Portal. Learn more about receiving a flu shot (or documenting a needed religious or medical exemption) on the Barnes Center website.
  • COVID-19 Testing: As announced by Vice Chancellor J. Michael Haynie last week, the University’s third round of COVID-19 surveillance testing is currently underway. Residential students are required to participate by Oct. 27 based on class year as follows.
    • Thursday, Oct. 22: juniors, seniors, graduate and law students
    • Friday, Oct. 23, and Monday, Oct. 26: First-year students and sophomores
    • Tuesday, Oct. 27: Alternate testing day for all students who weren’t able to get tested at an earlier date

Appointments are not required for COVID-19 testing. Please bring your Syracuse University I.D. card and wear a face mask or covering to your flu vaccine appointment or to receive a COVID-19 test.

Information for Faculty and Staff

Flu Vaccines

Faculty and staff can obtain their flu vaccine in one of the following ways:

  1. Visit your primary care doctor. If you are a member of a Syracuse University health plan, you and your eligible dependents may obtain a flu vaccine through your doctor’s office using your Excellus BlueCross BlueShield (BCBS) ID card. The flu vaccine is recommended for everyone ages 6 months or older, and a high-dose vaccine may be available to individuals ages 65 years or older.
  2. Stop by a local pharmacy. For maximum flexibility, you may use either your OptumRx or your Excellus BCBS member ID card when receiving covered vaccines at a participating pharmacy at no cost to you. If you need help locating a participating pharmacy, contact the customer service team by calling the number on the back of your OptumRx or Excellus BCBS ID card.
  3. Attend an onsite flu clinic. Faculty and staff members—including temporary staff—may schedule an appointment for a flu shot at either the Stadium (enter at Gate N) or Skybarn (151 Farm Acre Rd., South Campus) Monday through Friday from 8:30 to 10:30 a.m. Appointments can be made on the flu vaccine webpage of the Wellness Initiative website, with new time slots opening up each Thursday for the week that follows.

If a faculty and staff member receives a flu vaccine at a location off campus, or has a medical or religious exemption, they’ll be required to complete a brief attestation survey via Qualtrics. This step is not necessary for faculty and staff members who participate in an on-campus flu clinic.

COVID-19 Testing

Faculty and staff are also encouraged to take advantage of on-campus testing for COVID-19 at the stadium weekdays between 10 a.m. and 4 p.m. without an appointment. Please bring your Syracuse University I.D. card and wear a face mask or covering to your flu shot appointment or to receive a COVID-19 test. Temporary employees may show an alternate photo ID. For faculty and staff, short-term parking near the stadium is available in the Quad Lot.

Questions?

If you have questions about the flu vaccine, students may contact the Barnes Center at The Arch at 315.443.8000, and faculty and staff may reach out to HR Shared Services at 315.443.4042 or hrservice@syr.edu. If you have questions about being tested for COVID-19, please contact the Syracuse University Public Health Team at 315.443.6180 or SUcovid@syr.edu.

Temporary Parking Access Available for Faculty and Staff COVID-19 Testing

Dear Faculty and Staff:

Several weeks ago, we announced that the University’s ongoing virus surveillance testing program would transition from repeated testing of all students to large-scale “freedom from disease” sampling of the residential campus population. Faculty epidemiologists from the Falk College have designed this freedom from disease sampling protocol to include the opportunity for faculty and staff to routinely access on-campus COVID-19 testing.

That said, we have heard from some of you that while you would like to take advantage of on-campus testing, the stadium can be challenging to access given the limited parking close by.

Accordingly, I’m writing to inform you that in response to this feedback, with the support of Parking and Transit Services in the Division of Business, Finance and Administrative Services, we will immediately implement a policy where faculty and staff will be issued a temporary access pass to the Quad Lot to get COVID-19 testing at the stadium. This pass will be issued to you directly by the Quad Lot parking attendant and allow you to park in the Quad Lot for 20 minutes while you are being tested.

As a reminder for those who plan to take advantage of on-campus COVID testing:

  • Location: Access the testing site through Gate N, stay to the right upon entering the stadium and follow the signs to the testing center.
  • Time: Testing is available Monday through Friday from 10 a.m. to 4 p.m. and only requires a few minutes of your time.
  • Appointments: No appointments are necessary; simply bring your SU I.D. and show up at a time that is convenient for you.
  • How Often Should You Be Tested: To support the freedom from disease sampling protocol, we encourage faculty and staff to be tested once every two weeks.
  • Preparing for a COVID-19 Test: Please do not eat, drink or brush your teeth for 30 minutes prior to arrival at the stadium.
  • Safety Reminder: You must wear a face mask or covering when you arrive at the testing site.
  • Type of Test: The test itself is a saliva swab and the entire process only takes a few minutes.
  • Delivery of Results: You will receive confirmation of a negative result via email. Individuals who return a positive test result will be notified by phone.

We appreciate your continued cooperation and support of our public health initiatives. If you have any questions, please contact the COVID-19 Project Management Office at SUCOVID@syr.edu.

Sincerely,

J. Michael Haynie
Vice Chancellor for Strategic Initiatives and Innovation

Melanie Domanico Uses Her Personal Experience and Empathy to Keep Employees Working

Melanie Domanico is an equal opportunity and accommodations specialist with the Office of Disability Access and Inclusion. When faced with a physical or mental impairment that substantially limits one or more major life activities—like breathing, walking, seeing or hearing—Syracuse University employees are entitled to reasonable accommodations through the Americans with Disabilities Act (ADA). “An accommodation is a modification to a job that still allows the employee to perform their essential functions,” says Domanico. She directs employees in the process, connecting with their supervisor and their physician to keep people working and productive.

Identifying accommodations is not a one-size-fits-all approach. An accommodation request is the beginning of an ongoing, interactive process, Domanico says. “The physician doesn’t understand the person’s responsibilities, and that’s where I come in.” Using her professional and personal experience with disability and interacting with physicians, the results are a net positive for the University and the employee. Retaining experienced workers allows the University to benefit from their contributions and often leads to better employee relations and reduced costs.

Domanico is effective because she knows firsthand how circumstances and responsibilities can change when dealing with a new medical diagnosis or disability. Domanico was diagnosed with cancer at a young age. The experience of facing such a serious medical emergency shifted her perspective. While obviously life-threatening, cancer also limited her ability to participate in everyday activities. Her experience with cancer inspired her early work as a rehabilitation counselor before coming to Syracuse. Her experience allows her to think creatively about how someone can perform their essential job functions while managing their disability. “There are usually many ways to get to the same outcome,” she says.

Supporting employees through the accommodations process is very personal for Domanico for another reason. While working as a rehabilitation counselor, Domanico’s son, Colin, was born with several disabilities and health issues, including a congenital heart defect. Domanico left her full-time role to advocate and care for her son until he died at two years old. The limits Colin would have needed to manage have inspired Domanico to be a constant advocate for accessibility. “I think about that when I’m looking at different situations and scenarios.”

Dealing with her own illness and being the parent of a child with disabilities gives her insight. Domanico uses her personal connection to educate supervisors on disability issues, using her background as a counselor and as a caregiver. “I know how to handle this both from a professional and personal standpoint,” she says.

Domanico’s priority is to support the employee’s return or stay at work. “What you do is a big part of who you are,” Domanico says. Working with the employee, their department and their physician, Domanico brings everyone to the table to establish what reasonable accommodation would work best for all parties. This process also respects people’s privacy. “Many employees are hesitant to request an accommodation because they are unsure of where their medical information is housed,” says Domanico. “It stays confidential with me. Their supervisor and Human Resources are not made aware of the disability, only of the limitations to discuss appropriate accommodations.”

Employees should not delay if they need assistance, as obtaining an accommodation is an interactive process that develops and refines a plan through open communication. In the end, accommodations contribute to a more diverse, inclusive and equitable workforce at Syracuse University, she says.

COVID-19 has had a profound impact on Domanico’s work; she has never been so busy. She is receiving more accommodation requests, and employees with existing accommodations need additional accommodations or changes to their existing accommodations.

“I’ve been doing this a really long time, and I normally have the answers for most cases, but not only are there more accommodation requests, they are also becoming more complex. Accommodations and social distancing are not always compatible; processes are taking longer,” she says. Ongoing follow-ups are scheduled to ensure that accommodations remain effective, as needs may change over time.

As Domanico navigates the ever-changing landscape of workplace accommodations during COVID-19, her goal is the same: ensuring an employee is provided the accommodations they need to be successful. Domanico is also involved with other initiatives to make an accessible campus, participating in the Accessibility Assessment Committee and working closely with the interim ADA coordinator and the Center for Disability Resources (formerly known as the Office of Disability Services; the Center for Disability Resources underwent a name change this summer).

“We’ve developed a workshop called ‘Rethinking the Disability Paradigm’ with the ADA coordinator, director, and assistant and associate directors of the Center for Disability Resources,” she says. The workshop challenges biases associated with disability in the workplace and is currently offered as a professional development opportunity on campus.

University employees are encouraged to request a reasonable accommodation at any time if they have a disability and need an accommodation to perform their essential job functions. They can do so by visiting the Center for Disability Resources. Medical information is kept confidential and employees with questions should email ADA@syr.edu.

COVID-19 Testing Site Now Open at Stadium, Get a Test Monday Through Friday, 10 a.m.-4 p.m.

Dear Students, Faculty and Staff:

Earlier this morning, the permanent COVID-19 testing site opened at the University’s stadium. We encourage all members of our community to take advantage of this on-campus testing opportunity which is available to you at your convenience.

Here is everything you need to know:

  • Location: Access the testing site through Gate N, stay to the right upon entering the Stadium and follow the signs to the testing center.
  • Time: Testing will be available Monday through Friday from 10 a.m. to 4 p.m.
  • Appointments: No appointments are necessary; simply bring your SU I.D. and show up at a time that is convenient for you.
  • Preparing for a COVID-19 Test: Please do not eat, drink or brush your teeth for 30 minutes prior to arrival at the Stadium.
  • Safety Reminder: You must wear a face mask or covering when you arrive at the testing site.
  • Type of Test: The test itself is a saliva swab and the entire process only takes a few minutes.
  • Delivery of Results: You will receive confirmation of a negative result via email. Individuals who return a positive test result will be notified by phone.

We appreciate your continued participation in and support of our public health initiatives. If you have any questions, please contact the COVID-19 Project Management Office at SUCOVID@syr.edu.

Sincerely,

Syracuse University Public Health Team

Stay Healthy this Flu Season, Get a Flu Shot!

Dear Colleagues:

As flu season quickly approaches we are writing to remind you that, as called for in the Syracuse University SAFE public health framework [PDF] (June 2020) and the reopening plan submitted to the New York State Department of Health [PDF] (July 2020), all members of our community are expected to get an influenza vaccine. This includes faculty and staff who routinely access campus—including temporary staff. As Vice Chancellor J. Michael Haynie stated in a campuswide message earlier this week, a concurrent outbreak of influenza and COVID-19 on our campus could have devastating consequences for individual and community health, make COVID-19 cases more challenging to detect and diagnosis, and also potentially overwhelm the capacity of the local health care system.

Getting a flu shot is simple. You can:

  1. visit your primary care doctor;
  2. stop by a local pharmacy; or
  3. attend the on-campus flu clinic.

Outlined below is additional information about each of these options, as well as guidance for those who need an exemption for medical or religious reasons.

If You Visit Your Primary Care Doctor

  • If you are a member of the Syracuse University health plan, you and your eligible dependents may obtain a flu vaccine at no cost through your doctor’s office using your Excellus BlueCross BlueShield (BCBS) member ID card.
  • Later this month, you will receive an attestation survey link. When you do, please complete the survey to affirm you have received the flu vaccine.

If You Visit a Local Pharmacy

  • For maximum flexibility, you may use either your OptumRx or your Excellus BCBS member ID card when receiving covered vaccines at a participating pharmacy at no cost to you. To locate a participating pharmacy, contact the customer service team by calling the number on the back of your OptumRx or Excellus BCBS ID card.
  • Later this month, you will receive an attestation survey link. When you do, please complete the survey to affirm you have received the flu vaccine.

Attend the On-Campus Flu Clinic

  • Throughout the month of October, Syracuse University will be operating a flu shot clinic on campus.
  • The clinic will begin on Monday, Oct. 5.
  • Appointments for a flu shot are available Monday through Friday between 8:30 and 10:30 a.m. at either the Stadium (North Campus) or Skybarn (South Campus). Appointments are required to allow for appropriate social distancing.
  • To schedule an appointment, visit the flu vaccine clinic webpage on the Wellness Initiative website.
  • Please bring your Syracuse University I.D. card and wear a face mask or covering to your flu shot appointment. Temporary employees may show an alternate photo ID.
  • There is no need to complete the Syracuse University flu vaccine attestation form if you receive your vaccination at the on-campus flu clinics.

If You Have a Medical or Religious Exemption

  • Staff and faculty who intend to pursue a medical or religious exemption will have the opportunity to do so in the attestation survey that will be available later this month.

We appreciate your continued support in protecting the health and well-being of all our campus community members. If you have any questions, visit the Fall 2020 website or Wellness Initiative flu information website, or contact HR Shared Services at 315.443.4042 or email hrservice@syr.edu

Sincerely,

Andrew R. Gordon
Senior Vice President and Chief Human Resource Officer

John Liu
Interim Vice Chancellor and Provost

Student Support Transforms Lives

As an employee of Syracuse University, you may know that student support is always needed to maintain and expand an unsurpassed student experience. On average, 75 percent of our undergraduate students need financial aid to obtain their dream of a Syracuse education. With the abundant hardships caused by the COVID-19 pandemic, that need is greater than ever.

One of the most rewarding parts of working at the University is feeling like you make a difference in the lives of our students. In addition to the value that you already bring to Syracuse, we hope you will consider making a gift today during Boost the ’Cuse. When you give to student support, you help students like Gabriel Prepetit ’22.

Gabriel is a first-generation college student and an Our Time Has Come Scholar. This scholarship opportunity has allowed him to pursue his dream of attending a university with high-caliber schools for engineering and architecture. He is extremely involved on campus and forever grateful for his student experience and the support he has received. “Having mentorship from someone who has been there and gets it is important,” he says.
Gabriel hopes to pay it forward to help the students who come after him. Will you lead by example and help our current students with a gift toward student support today?

Give Now—Your gift now BOOSTS the future of the Syracuse you love.

Already gave? Thank you for your support! Help us spread the word by sharing why you #BoostCuse on social media. Watch social for chances to win Syracuse swag throughout the day too!

COVID-19 Update: Daily Dashboard Tracking | Expanded Testing | Flu Shot Clinic

Dear Students, Faculty, Staff and Families:

This week, we will mark two milestones in our collective efforts to sustain Syracuse University’s residential campus in the face of the COVID-19 health emergency. The first is to record the 50,000th COVID test conducted on this campus since the start of the semester. The second is turning the page on the calendar to the month of October. These two milestones are inherently connected. The significant level of testing and ongoing virus surveillance on our campus—combined with the extraordinary buy-in on the part of our students, staff and faculty to uphold our COVID-prevention protocols—is very specifically the reason we’re able to welcome the month of October together on campus.

As we look ahead, we must remain ever vigilant of the threat that COVID-19 represents to our individual and collective safety and well-being. That threat is heightened by the approaching flu season. A concurrent outbreak of two respiratory illnesses (influenza and COVID-19) on our campus could have devastating consequences for individual and community health, make COVID-19 cases more challenging to detect and diagnose, and also potentially overwhelm the capacity of the local health care system. That is why, in June, the University’s public health committee included in the Syracuse University SAFE COVID Response Plan a formal recommendation that all members of the Syracuse University campus community receive a flu vaccination. The University has acted on that recommendation and throughout the month of October, we will offer no-cost flu shots to all members of our campus community.

In addition to information about the upcoming flu shot clinic, in this message I will also provide updates related to:

  • Revisions to the COVID Dashboard and Daily Tracking
  • Expanded Surveillance Testing
  • Next Round of Student Testing
  • Stadium Testing Center
  • Revisions to Isolation and Quarantine Protocols
  • Flu Shot Clinic
  • Weekend Activities

Revised Dashboard and Daily Tracking: Over the last several weeks, I have received feedback and suggestions from members of our community related to how we could enhance the readability and visual presentation of the COVID-19 dashboard. Many of you have requested more frequent dashboard updates. In response to this feedback, we recently refined the dashboard to make it easier to understand and more “mobile friendly.” We are also moving from updating the dashboard three times per week, to now updating the dashboard seven days a week, no later than 5 p.m. every day. Please continue to regularly visit the Syracuse University COVID-19 Dashboard to get the most up-to-date information about positive tests and active cases at Syracuse University.

Surveillance Testing; Student, Faculty and Staff Participation: Beginning tomorrow, Sept. 30, our ongoing virus surveillance testing program will transition from repeated testing of all students, to large-scale “freedom from disease” sampling of the student population. Faculty epidemiologists from the Falk School have designed this freedom from disease sampling protocol that is based on randomized ongoing testing of students. The protocol also opens the University pooled salvia surveillance testing to faculty and staff participation. Additional logistical details related to this next phase of our surveillance testing program will be shared in a subsequent message. However, beginning tomorrow, faculty and staff who wish to participate in COVID screening may visit the screening location on the Quad weekdays between 10 a.m. to 4 p.m. The test we are offering is a pool saliva test, created by SUNY Upstate Medical University and approved by the Food and Drug Administration. Negative test results will be communicated via email and any individual who tests positive for COVID-19 will be notified via a direct phone call.

Next Round of Student Testing: And while we have transitioned our virus surveillance testing program to large-scale “freedom from disease” sampling that does not mean we are finished with all-student testing. In fact, the current plan is for at least two more rounds of testing the entire student population. Specifically, we plan to hold our next round of mandatory testing for all students in late October. We are finalizing details now, including the schedule, and will share this with our community shortly. In addition, we will also plan to test all students shortly before we conclude the residential semester on Nov. 24. You might ask why we would test all students just days before they depart campus for the winter break? We plan this testing to safeguard the families of our students—and the communities our students call home—by ensuring that COVID-positive students are not unknowingly leaving our campus and putting others at risk.

Stadium Testing Center: As we enter the cooler, snowier months in Syracuse, we will soon be opening a permanent, indoor testing location at the Stadium. This location will be available for students, faculty and staff. Further details on opening date and hours will be communicated soon.

Isolation and Quarantine Protocol: Through our testing and contact tracing efforts, as well as our students’ diligence in recognizing and reporting signs and symptoms of COVID-19, Syracuse University has swiftly moved students into isolation and quarantine when needed. Over the last few weeks, we have heard from students in isolation and quarantine, as well as parents and family members, about the experience, communication and facilities. This feedback has been important to evolving our processes and resources to better meet the needs of our students and families. We appreciate your candid feedback and have made changes to address concerns, some of which are outlined below. In an effort to educate the campus community about the isolation and quarantine procedures, I am sharing brief overviews about the isolation and quarantine process at Syracuse University.

Isolation: Students who test positive for COVID-19 are required to isolate for 10 days. If a student opts for University-provided isolation accommodations, they can be relocated by medical transport to Skyhall for their isolation period. Students also have the option of isolating in their off-campus housing based on their living circumstances. For those in University-provided isolation accommodations, here are some components about the isolation experience:

  • Each student will receive a complete Isolation Resource Guide that details the isolation process, procedures and resources.
  • A medical provider from the Barnes Center at The Arch will be in contact with the student daily to check in on their health and well-being.
  • A Syracuse University staff member will serve as the student’s “pod leader,” providing support and answering questions. The Dean of Students Office will also provide support.
  • Three meals are provided each day and delivered directly to Skyhall. The Food Services team will accommodate any dietary restrictions, allergies or special requests.
  • Students can have outside food delivered to Skyhall between 10 a.m. to 8 p.m., so long as they pay for their food (and any tip) online.
  • Laundry services are available for free on every floor of Skyhall.
  • A tent located outside Skyhall is available for students to schedule outdoor time for activities and exercise.
  • Students can receive packages from roommates, friends, family and faculty dropped off at Skyhall or mailed to Goldstein Student Center. The Bookstore can also make deliveries of items ordered or sent from family.
  • A support group for parents/families with students in isolation is being offered by the Barnes Center at The Arch.

Quarantine: Students who have been in close contact with someone known to have COVID-19, even if they do not have symptoms, need to quarantine for 14 days. Close contact means sharing the same household, direct physical contact or being within 6 feet for more than 10 minutes. If a student opts for University-provided quarantine accommodations at the Sheraton Syracuse University Hotel & Conference Center, they will be relocated by medical transport. Students also have the option of quarantining in their off-campus housing based on their living circumstances. For those in University-provided quarantine accommodations, here are some components about the quarantine experience:

  • Each student will receive a complete Quarantine Resource Guide that details the quarantine process, procedures and resources.
  • Lodging at the Sheraton Syracuse University Hotel & Conference Center and three predetermined meals are provided to students for free.
  • A student contact tracer will be in touch with the student daily to check in on them.
  • A Syracuse University staff member will serve as the student’s “pod leader,” providing support and answering questions. The Dean of Students Office will also provide support.
  • Students can have outside food delivered to the Sheraton Syracuse University Hotel & Conference Center between 8 a.m. to 8 p.m., so long as they pay for their food (and any tip) online.
  • Students can receive packages from roommates, friends, family and faculty dropped off or mailed to the Sheraton Syracuse University Hotel & Conference Center. The Bookstore can also make deliveries of items ordered or sent from family.
  • A support group for parents/families with students in quarantine is being offered by the Barnes Center at The Arch.

Flu Shot Clinic: As Chancellor Kent Syverud reported during the Sept. 23 University Senate meeting, we need our community—students, faculty and staff—to get their flu shots this year, unless you have a compelling religious or medical exemption. Beginning Oct. 5, flu shots will be available, at no cost to you, at two locations: the Stadium and the Skybarn on South Campus. We will be sharing more information within the next few days, including the flu shot clinic schedule, how to submit exemption requests, how to sign up for a vaccination and how to submit proof of vaccination if you have already received one from another provider.

Weekend Activities for Students: As a reminder, it is critically important that our students remain in Central New York. Equally important is that families and friends from out of town avoid traveling to the area. Combined, these two practices help prevent COVID-19 from being brought to our community. To facilitate safe and fun weekend activities, the University continues to update its events calendar with all kinds of activities and events, such as movie screenings, apple picking, fire pits and s’mores, glow skate and so much more.

I remain proud of the way our community continues to take action—individually and collectively—to keep our students, faculty, staff and neighbors safe and healthy. As I’ve said before, there’s no playbook for operating a large research institution in the midst of a global pandemic. We have learned a lot over the past five weeks, and I deeply appreciate the thoughtful and constructive feedback received from many in our community. We are applying that feedback and evolving our practices every day. Please continue to share your input and suggestions.

Stay well. Stay safe. Take care of yourself and each other.

Sincerely,

J. Michael Haynie
Vice Chancellor for Strategic Initiatives and Innovation

Faculty and Staff Health Plan Coverage: Telemedicine Update

The University’s health plans for faculty and staff provide coverage for telemedicine to ensure that covered members have access to care. Access is widely available through both individual providers as well as MDLIVE, a national telemedicine provider that gives patients 24/7 access to a network of board-certified doctors, pediatricians and licensed therapists. The University will continue to provide access to telemedicine to those covered under the health plans and for most services, cost sharing equivalent to in-person office visits will apply effective Oct. 1, 2020.

Additional information on telemedicine and how to schedule an MDLIVE visit can be found on the MDLIVE: Telemedicine Benefit page.

Care@Work by Care.com Membership Now Available to Benefits-Eligible Faculty and Staff

As recently announced by Interim Vice Chancellor and Provost John Liu and Senior Vice President and Chief Human Resource Officer Andrew R. Gordon, the University now offers an institutional membership in the caregiving website Care.com to benefits-eligible faculty and staff.

This benefit provides eligible employees with premium, unlimited access to Care.com to find child care providers, tutors, errand runners, senior caregivers, pet walkers and sitters, house cleaners and more through the world’s largest network of caregivers.

Care.com allows users to explore detailed caregiver profiles in their area, post jobs, access its Safety Center and background check options, send real-time payments to caregivers, and learn about household payroll and tax assistance.

To learn more, including how to register for a membership, visit the Office of Human Resources’ Care@Work by Care.com webpage.